Privacy Policy

Information we collect

When you browse, contact us, create an account, or place an order, we may collect information you provide directly and information generated through your use of the site.

• Name, email address, phone number, billing address, and shipping address.
• Order details, product selections, and customer-service messages.
• Account information if account features are available.
• Device, browser, IP address, referral source, and site-usage information collected through cookies or similar technologies.

Payment card information is generally processed by the payment provider used at checkout rather than stored directly by Luxe Crown Hair.

How we use information

We may use personal information to process and fulfill orders, communicate about purchases, provide customer support, improve the website, prevent fraud, maintain site security, and comply with legal obligations.

Where permitted, we may also use contact information for marketing messages. You can unsubscribe from promotional email using the link provided in the message.

How information may be shared

We may share information with service providers that help operate the store, including ecommerce hosting, payment processing, shipping, analytics, email, fraud prevention, and customer-support providers.

We may also disclose information where required by law, to protect our legal rights, or in connection with a business transfer such as a merger or sale.

Cookies and analytics

The site may use cookies and similar technologies to remember preferences, keep shopping-cart functions working, understand site traffic, and support advertising or analytics tools.

You can control many cookies through your browser settings. Disabling certain cookies may affect shopping-cart, login, or checkout functionality.

Your choices and privacy rights

You may request access to, correction of, or deletion of personal information where applicable law provides those rights. You may also opt out of promotional email at any time.

Residents of some U.S. states may have additional privacy rights. We will handle verified privacy requests in accordance with applicable law.

Data retention and security

We keep personal information for as long as reasonably necessary for order fulfillment, customer service, recordkeeping, fraud prevention, and legal or accounting obligations.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Children's privacy

This store is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Questions about privacy

If you have a privacy question or want to submit a privacy request, contact Luxe Crown Hair through the website.